Take orders & requests
Walks customers through orders, reservations, and requests — and captures every detail you need to fulfill them.
Your business's AI assistant
Every customer,
answered.
Hiroi Assistant answers questions, takes orders, and books appointments on your website — around the clock, grounded in your own docs. It hands off to your team the moment a person is needed. Phone answering and outbound calls are coming soon.
No credit card to start · Never trained on your data · Cancel anytime
What it handles
Put it to work on the jobs that never stop.
From the first hello to a booked appointment, Hiroi Assistant carries the conversations your customers start on your website.
Book & schedule
Finds open times and schedules customers straight into your calendar, with no back-and-forth.
Answer support questions
Answers the questions your team fields all day — hours, pricing, policies, how-tos — instantly, from your own docs.
Capture & qualify leads
Greets every visitor, asks the right questions, and hands you a contact that's ready to follow up with.
Cover after hours
Picks up nights, weekends, and overflow so no customer hits a dead end, a voicemail box, or a closed sign.
Make outbound calls
Return a missed call, confirm an appointment, or follow up — one call at a time, placed on your say-so.
Coming soonCapabilities
One assistant, every way customers reach you.
Set it up once. It works across chat, voice, and your calendar — on your customers' time, and yours.
Website chat
An embeddable chat widget that answers visitors instantly, in your voice. Drop one line of code on any site.
Inbound phone line
A natural-sounding number that picks up, answers questions, and books — no hold music, no phone tree.
Coming soonOutbound calls
Place one-off calls to confirm, remind, or follow up — single calls on demand, never blasts.
Coming soonAppointment booking
Finds open times and books them straight into your calendar, synced both ways.
Knows your business
Builds a knowledge base from your docs, website, and files, so answers stay grounded in your own content.
Human handoff
Escalates to your team by email the moment a conversation needs a person — with the full transcript attached.
Your website chat widget embeds in minutes and works right away. Phone calling — inbound and outbound — is on the way; talk to us if you'd like early access.
How it works
Live in an afternoon, not a quarter.
No engineers, no long onboarding. Connect what you've got and let it learn.
Connect your business.
Point it at your website, drop in your docs, and link your calendar. It reads everything and learns how you work.
Choose what it handles.
Turn on website chat, voice, and booking — pick the jobs you want covered and where to draw the line.
It goes to work.
Customers get instant answers around the clock, right on your site, with a human handoff whenever it matters.
Documentation
Everything it does, written down.
Setup guides, the widget embed, and the developer reference — all of it free to read, no account needed.
Quickstart
Create an assistant, teach it your business, and put it on your site — start to finish in one sitting.
Using Hiroi
Every screen explained — assistants, knowledge, voice, conversations, analytics, and billing.
For developers
Embedding, widget auth, the JavaScript API, page tools, theming, and signed outbound Actions.
The Hiroi Voice Core
It doesn't sound like a robot.
Every reply runs on the Hiroi voice core — real reasoning from Azure OpenAI, and natural, low-latency speech. Visitors hear a warm, human voice that answers in real time and knows when to hand off.
Natural voice
Real-time responses
Interrupt-friendly
Knows when to escalate
On the roadmap
A personal assistant for you, too.
Today, Hiroi Assistant takes care of your customers. Next, it'll take care of you — drafting and sending your email, managing your calendar, and chasing your follow-ups behind the scenes. We're rolling those out carefully, one capability at a time.
Email drafting & sending
Calendar management
Proactive follow-ups
SMS
Security & trust
Built to be trusted with your business.
Encrypted and audit-logged
AES-256 at rest, TLS 1.3 in transit, and an audit trail of every login and configuration change.
GDPR-ready
Data handling, export, and deletion built in from day one.
Your data stays yours
We never sell it, and we never use it to train AI models.
Deploy in your own Azure
Enterprise teams can run Hiroi entirely inside their own tenant.
Give your business an assistant that never clocks out.
Answer every customer on your website, take orders, and book appointments around the clock. Set it up free in an afternoon.
No credit card to start · Never trained on your data · Cancel anytime