The hiroi journal

Features

8 articles on features — part of the hiroi journal. See every article.

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8 posts
Features

Reading Your Assistant Analytics

Which AI assistant metrics actually matter, what a healthy conversation mix looks like, and exactly what to change when one of the numbers moves.

· 7 min
Features

Make the Widget Match Your Brand

Use the Appearance tab to style your AI chat widget — display mode, position, colours, fonts and logo — so it looks like part of your site, not a bolt-on.

· 7 min
Features

Choosing a Voice for Your Assistant

How to pick a text-to-speech voice for your AI assistant, decide when browser voice beats text-only, and test the result before visitors hear it.

· 7 min
Features

Replace Boring Tooltips: AI-Guided Tours for Onboarding

Build AI-narrated guided tours with spotlight effects and click-through steps. No code required. Better than Intercom, WalkMe, or Pendo.

· 6 min
Features

Voice AI vs Text Chat: When to Use Each Mode

Voice and text chat serve different needs. Learn when each mode excels, from accessibility to hands-free use cases and privacy.

· 5 min
Features

Voice Cloning for Customer Support: Your AI, Your Voice

Clone your voice for AI customer support with a single recording. Consistent brand voice, multilingual support, and natural conversations.

· 5 min
Features

Page-Aware AI: Your Agent Can Read and Edit Content

hiroi's Page Integration lets your AI agent read page content, highlight text, scroll to sections, and suggest edits in real time.

· 6 min
Features

Build a Multilingual AI Agent Without Translation

Modern LLMs speak 90+ languages natively. Learn how to deploy a multilingual agent with zero translation cost or infrastructure.

· 5 min