Getting Started
10 articles on getting started — part of the hiroi journal. See every article.
In this category
10 postsThe Go-Live Checklist for Your AI Assistant
A pre-launch checklist for your AI chat assistant: knowledge coverage, tone, escalation, domain safelist, testing, and what to watch during week one.
Set Up Team Handoff So a Real Person Gets the Context
Configure email and webhook escalation so when your AI assistant cannot help, a teammate gets notified with the reason, the urgency and the full transcript.
Building a Knowledge Base Your Assistant Can Actually Use
What to upload to your AI assistant's knowledge base, what to leave out, and how to structure documents so retrieved answers come back accurate.
Set Up Your Assistant's Persona and Tone
How to configure persona, tone and boundaries in the assistant editor so your AI assistant sounds like your business instead of a generic chatbot.
Your First 15 Minutes With Hiroi
A step-by-step walkthrough of your first 15 minutes with Hiroi: create an assistant, write its instructions, allow your domain, embed the widget and test it.
10 Agent Mistakes That Drive Customers Away
Avoid the most common agent pitfalls from aggressive pop-ups to exposed API keys. Learn each mistake and the concrete fix.
Integrate hiroi AI Chat into React and Next.js Apps
How to embed an AI agent in React and Next.js apps using script tags, component wrappers, and session-signed auth for logged-in users.
Add an AI Shopping Agent to Your Shopify Store
Step-by-step guide to embedding an AI agent in Shopify that answers product questions, reduces cart abandonment, and works 24/7.
How to Add an AI Agent to WordPress in 2 Minutes
A step-by-step guide to embedding an AI agent on your WordPress site with a single script tag. No plugin needed, works with any theme.
How to Add an AI Agent to Any Website in 60 Seconds
Add an AI agent to your website with a single script tag. No npm, no build steps, no backend required. Just paste and go.